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Program Highlights

This certification would be well suited for municipalities or organizations that have a pronounced need for customer service training.

The certification is grounded in the principles of business and communications which will enable students to understand how to address the customer’s needs and behaviors, speak in a professional manner, build relationships, and become confident in the application of their learned skills.

Career Impact

This certificate program can help students advance their careers while helping organizations set a new standard in customer service.

Earning Your Certification

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Certification Requirements

12hrs

Certification Requirements

$3600tuition*

* Total tuition, not including fees and textbooks

The graduate certification in Customer Service is ideal for current Amberton students, potential students, and/or organizational employees who want to enhance their knowledge in the area of customer service by learning how to effectively and successfully deal with clients, customers, and co-workers.  This certification would be well-suited for municipalities or organizations that have a pronounced need for customer service training.  The certification is grounded in the principles of business and communications which will enable students to understand how to address the customer’s needs and behaviors, speak in a professional manner, build relationships, and become confident in the application of their learned skills. This certificate program can help students advance their careers while helping organizations set a new standard in customer service.

 

ACBSP Accredited Horizontal Badge

Certification Requirements

12hrs

Certification Requirements

$3600tuition*

* Total tuition, not including fees and textbooks

Amberton University offers a number of certification programs for those individuals seeking to enhance professional skills and marketability in the workforce.

This certification program can be earned in conjunction with the following degree programs or as a stand-alone certificate of study.

"Very affordable, challenging, and valuable education for students. I would highly recommend it. "

Corey H.

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