Communicating for Results in Organizations

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:

• Identifying interpersonal communication problems within an organization.
• Discussing methods of improving relationships within organizations and the ability to support the organization.
• Exploring how technology affects communication within organizations.
• Analyzing the culture of a specific corporation.
• Evaluating how the nonverbal environment and behavior affect interaction within an organization.
• Demonstrating how “corporate stories” about the history of an organization affect the communication climate.
• Discussing how the communication styles of corporate heroes and villains give insights into the corporate culture.
• Diagnosing how the corporate culture affects the public communication of an organization.
• Describing team communication within organizations.
• Differentiating between effective and ineffective communication strategies within organizational teams.
• Analyzing how conflict affects the productivity of organizational teams.
• Determining the needed skills and qualifications for a communication consultant.
• Deciding whether to use an in-house consultant or an external consultant to solve communication problems.
• Describing the different types of training and evaluating their outcome.
• Ascertaining the major communication problems that confront organizations today.
• Researching current issues that affect communication within organizations.
• Analyzing the effectiveness and ineffectiveness of corporate communication.
• Suggesting methods of improving corporate communication.
• Evaluating best practices in contemporary scholarly publications in connection with course concepts.