Managerial Communication

CAVEAT: No graduate credit will be awarded if COM3469 has been successfully completed.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:

• Identifying and examining the communication traits of a successful manager.
• Recommending ways to build stronger relationships between management and employees, improving interpersonal relationships.
• Proposing how communication personalities might positively and negatively affect an organization.
• Recommending methods of adapting one’s leadership style to the organizational environment.
• Examining how to adapt one’s communication style to interpersonal relationships at the workplace.
• Comparing and contrasting managerial theories to determine their strengths and weaknesses.
• Devising strategies to motivate and to influence employees.
• Exploring how attitudes can positively or negatively influence one’s work.
• Discussing how transformational and charismatic leadership influence others.
• Analyzing the bases of power within the organization and devising strategies to increase one’s power and influence.
• Predicting how an employee’s contributions might be improved by communication from the manager.
• Assessing the sources of conflict and proposing communication strategies to solve conflict in an organization.
• Identifying a manager’s style by comparing it to communication and management.
• Exploring how ethics affects communication in the workplace.
• Researching topics relevant to management communication.
• Analyzing methods of increasing influence in the organization.
• Analyzing one’s own style to determine how one is exhibiting influential and non-influential behaviors.
• Applying managerial theories to one’s own style.
• Critiquing management theories and assessing how communication plays a part in their usefulness in the workplace today.
• Assessing how communication impacts management theories as reflected in their usefulness in the workplace today.