Operations Management

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:

• Analyzing manufacturing and service operations management within industries.
• Describing theories governing the role of operations management within a business firm.
• Developing product and process operations strategies at the corporate and global level.
• Applying decision-making techniques to operations including forecasting and capacity planning.
• Describing principles related to process versus product management functions.
• Determining the quality and accuracy of external source data used in forecasting techniques.
• Applying statistical process control methods to production forecasts and budgets.
• Developing capacity planning tools including methods to lower costs and improve profitability.
• Developing location analyses based on production demands derived from sales, warehouse and transportation requirements.
• Identifying principles, concepts, and techniques of operations as applied to sales, production, and distribution systems.
• Analyzing materials management and the impact of inventory systems on organizational operating performance and profitability.
• Defining strategies for innovative changes related to production and materials management including complex projects.
• Developing materials management programs related to service controls, customer service, and communication.
• Describing the logistics function in a supply-chain setting.
• Identifying Technological Issues in Operations Management.
• Identifying Operational Sustainability Requirements.
• Understanding how supply change management influences efficiency and productivity of operations and techniques to address supply change challenges.
• Evaluating solutions to address current trends in operations management.
• Understanding international management theories and how they can be applied anywhere in the world.