Information Systems & Technology Management

This course offers a thorough overview of how organizations manage, integrate, and strategically apply information systems (IS) and technology to support operations, make decisions, and gain a competitive edge. Students will examine key topics within IT governance, systems development, enterprise systems, data and knowledge management, cybersecurity, and emerging technologies, such as AI, cloud computing, and digital platforms. The focus is on aligning IT strategy with organizational goals, assessing the role of information systems in innovation and transformation, and understanding managerial responsibilities in managing technology resources.

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:

• Explaining the fundamental components, purposes, and types of information systems used in organizations.  (Foundations of Information Systems)
• Describing the key elements of hardware, software, networking, and data storage that support information systems. (IT Infrastructure)
• Analyzing how information systems contribute to competitive advantage and organizational strategy. (Information Systems Strategy)
• Comparing approaches to developing and acquiring information systems and technology. (Systems Development and Acquisition)
• Applying principles of data governance, database design, and data quality management to ensure reliable information resources. (Data Management)
• Identifying risks, threats, and mitigation strategies related to information systems security and compliance. (Cybersecurity and Risk Management)
• Discussing ethical, legal, and societal implications of information systems use, including issues of privacy, intellectual property, and responsible data stewardship. (Ethical and Legal Considerations in IT Management)
• Examining the potential applications, benefits, and challenges of emerging technologies, including artificial intelligence, IoT, blockchain, and cloud computing. (Emerging Technologies and Artificial Intelligence)
• Explaining the role and impact of enterprise resource planning (ERP), customer relationship management (CRM), and supply chain management (SCM) systems. (Enterprise Systems and Integration)
• Interpreting frameworks and best practices for IT governance, including alignment with organizational goals and regulatory requirements. (Information Systems Governance).
• Analyzing principles of project management and change management in information systems initiatives, ensuring successful implementation and adoption. (IS Project and Change Management)
• Evaluating information systems solutions that support decision-making through business intelligence, analytics, and data visualization. (Decision Support and Analytics)
• Assessing strategies for managing the human, cultural, and organizational aspects of information systems, including user adoption, training, and communication. (Human and Organizational Factors in IS)
• Examining global and cross-cultural challenges in managing information systems, including international standards, outsourcing, and virtual collaboration. (Global and Cross-Cultural Dimensions of IS)
• Investigating innovative uses of information systems to enhance customer engagement, product development, and digital transformation. (Innovation and Value Creation with IS)
• Analyzing artificial intelligence techniques and tools for organizational information systems, evaluating their impact on decision-making, automation, and innovation. (Artificial Intelligence in IS)

ACQUIRED SKILLS

• Align information systems with organizational strategy
• Apply IT governance and project management
• Analyze and manage data, business intelligence, and decision-support tools
• Manage risks, cybersecurity challenges, and ethical considerations
• Leverage emerging technologies, including AI, cloud, and enterprise systems