Leadership Communication

This course focuses on improving manager and leadership communication in today’s business environments. Students will explore the role of communication in leadership, decision-making, and problem-solving and how effective communication can improve management outcomes. Students will learn foundational communication and management theories along with applied skills to facilitate effective communication.  Students will focus on practical skills needed to communicate clearly, concisely, and persuasively in both written and oral forms.  The class will leverage current AI tools to enhance learning. 

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:

• Examining the role of digital tools and platforms in modern manager communications, including emailing, video conferencing, and collaborative software.
• Enhancing students’ ability to write business documents, such as reports, proposals, and executive summaries, professionally and effectively.
• Improving students’ ability to write emails and memos.
• Providing students with the skills to design, structure, and deliver impactful presentations that effectively convey information and ideas using multimedia presentations, webinars, and virtual meeting platforms.
• Differentiating between internal and external communication etiquette.
• Providing students with the ability to engage in productive one-on-one and group communication, including active listening, giving feedback, and resolving conflicts.
• Analyzing strategies to strengthen manager communication styles using both traditional and AI reviews.
• Examining the ethical implications of AI use in managerial communication and decision-making.
• Analyzing real-world managerial communication cases to identify successful and unsuccessful strategies and apply insights to improve future communication efforts.
• Researching current AI trends applicable to manager communication and leadership.
• Understanding ethical considerations in business communication, including transparency and honesty.

ACQUIRED SKILLS

• AI-Supported Communication Prompt Writing
• AI Ethical Literacy 
• Developing Presentations and Proposals
• Writing Effective Emails and Memos
• Active Listening, Feedback, and Conflict Resolution Skills