Healthcare Human Resource Management

PREREQUISITE:  None

COURSE DESCRIPTION:

The following represents the course competencies for this class.  Competencies are equivalent for all lecture and distance learning courses. Following each competency is the assignment used to gain mastery of this area of study.

This course will explore how the strategic management of human resources can create a workplace culture that aligns employee performance with organizational goals, increases employee satisfaction, retention, and results in improved patient outcomes. Planning, development, and administration of human resources management in healthcare organizations will be introduced. This will include engaging students with the knowledge and skills they need to understand the current issues in human resource management as it relates to healthcare through lectures, discussions, and critiques. Students will have the opportunity to identify and analyze the role and impact of human resources management in healthcare delivery.  A variety of crucial topics will be addressed, including the process and implementation of strategic human resource management in healthcare, compensation and benefits, recruitment and selection of personnel, training and development of personnel, employee appraisal, discipline, and managing labor relations. Other topics may be covered if time permits.

AQUIRED SKILLS:

• Conflict Management
• Critical Thinking
• Evaluation Skills

UPON COMPLETION OF THE COURSE, THE STUDENT WILL BE COMPETENT IN:

• Defining key terms, concepts, and functions of Human Resource Management (HRM) in healthcare.
• Understanding the impact of HRM on strategic decisions in a healthcare organization.
• Utilizing HRM systems to research, collect, analyze, and interpret data in healthcare.
• Identifying HRM recruitment and retention programs and processes in healthcare.
• Explaining the overall HRM process involved with personnel selection and evaluation related to the human resources management strategy in healthcare.
• Describing HRM hiring requirements specific to healthcare regulations and licensing.
• Discussing HRM workforce planning and analysis for various healthcare settings.
• Develop and implement staffing levels for the optimal delivery of healthcare for patients and for managing for success.
• Evaluating performance and productivity levels of healthcare workers.
• Developing and evaluating training programs fostering organizational learning and development in the healthcare environment.
• Applying knowledge of human behavior, labor relations, and current law and regulations to ensure a safe, fair, and compliant working healthcare environment.
• Critiquing and analyzing global trends, opportunities, barriers, and challenges that are critical for promoting effective workforce planning and management in healthcare settings.
• Diagnosing workplace conflict, conflict resolution skills, and applying a problem-solving approach to conflict in healthcare settings.
• Describing the importance of HRM of ethics and integrity in the healthcare workplace.
• Evaluating and implementing diversity, inclusion, and equity in the healthcare workforce.
• Examining the impact of diversity and the changing workforce on healthcare organizations and organizational performance.
• Discussing the growing utilization of various types of hybrid employment, e-training programs, and economic considerations in healthcare.
• Specifying the various HRM challenges that can be encountered in a variety of healthcare organizations.
• Demonstrating to students how to leverage artificial intelligence (AI) to analyze and interpret data in human resource management in a healthcare environment.